How do you deliver my water filter system?
Your order is sent by Royal Mail First Class Recorded Delivery and will require a signature on delivery.
How long will my water filters take to get to me?
We aim to deliver in 2 - 4 working days.
What if my order gets lost or broken in the post?
Your water filters are insured by Royal Mail and we will make a claim on your behalf if anything gets broken or goes missing.
What if I decide I want to return my purchase?
You can return your purchased goods unopened and the cost of your purchase excluding the p&p will be refunded to you in full. (The reason we stipulate "unopened" is because we cannot resell opened filters to another customer) |